Dialpad, Inc.
Funding History
| Series E · 10/2020 | $1.2B |
|---|
Overview
Dialpad, Inc. is a San Francisco-based company that builds an AI-powered business communications and customer engagement platform, offering cloud business phone service, video meetings, and an AI contact center used to manage voice, chat, SMS, and email interactions. The company was founded in 2011 and has grown into a global business with more than a thousand employees and offices across North America, Europe, Latin America, and Asia-Pacific.
Dialpad's early products replaced traditional desk phones and PBX hardware with a mobile-first, cloud-based phone system, and it later added conferencing through UberConference. The company built out its artificial-intelligence capabilities largely through acquisition, buying real-time voice-analytics startup TalkIQ in 2018 and video-conferencing company Highfive in 2020, integrating both into a single unified-communications platform under the Dialpad brand; UberConference itself was renamed Dialpad Meetings in June 2022.
The company has raised capital across multiple venture rounds from investors including Andreessen Horowitz, Google Ventures, Iconiq Capital, and OMERS Growth Equity, and by its 2020 Series E round had reported serving more than 70,000 customers. Dialpad's current leadership team is led by co-founder and CEO Craig Walker alongside co-founder and CTO Brian Peterson, and the company continues to expand its 'agentic AI' contact-center offerings and enterprise integrations.
Private securities are speculative, illiquid, and involve risk of complete loss of principal. You should be prepared to hold private securities for an extended period; there is no assurance of a secondary market, an IPO, or other liquidity event. You are fully responsible for conducting your own due diligence. Pricing is indicative — nothing here is an offer of securities.